Khushbu & Co (“KhushbunCo”, “we”, “us”, or “our”) operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide customers with a curated shopping experience. KhushbunCo is powered by Shopify Inc., which enables us to provide the Services to you.
This Privacy Policy describes how we collect, use, disclose, and protect your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us.
If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall govern with respect to the collection, processing, and disclosure of personal information.
By accessing or using any part of the Services, you acknowledge that you have read and understood this Privacy Policy.
1. PERSONAL INFORMATION WE COLLECT OR PROCESS
“Personal information” means information that identifies, relates to, describes, or can reasonably be linked to you. It does not include anonymized or de-identified information.
Depending on how you interact with the Services, we may collect or process the following categories of personal information:
a) Contact Details
Name, billing address, shipping address, phone number, and email address.
b) Financial Information
Payment method details, transaction details, payment confirmation, and other payment-related information. Payment processing is handled securely by third-party payment gateways; we do not store full payment card details.
c) Account Information
Username, password, preferences, and account settings.
d) Transaction Information
Products viewed, added to cart or wishlist, purchased, returned, exchanged, cancelled, and order history.
e) Communications
Information provided when contacting customer support or otherwise communicating with us.
f) Device & Technical Information
IP address, browser type, device identifiers, and network information.
g) Usage Information
Information about how and when you interact with or navigate the Services.
2. SOURCES OF PERSONAL INFORMATION
We collect personal information from:
Directly from you when you create an account, place an order, contact us, or otherwise provide information
Automatically through cookies and similar technologies when you use the Services
Service providers acting on our behalf (including Shopify, payment processors, and logistics partners)
Partners or third parties, where permitted by applicable law
3. HOW WE USE YOUR PERSONAL INFORMATION
We use personal information for the following purposes:
a) Providing & Improving Services
To process orders and payments, manage accounts, arrange shipping, personalize shopping experiences, enable reviews, and improve platform functionality.
b) Marketing & Advertising
To send promotional communications and display relevant advertisements, including personalized ads based on your activity, subject to your preferences and applicable law.
c) Security & Fraud Prevention
To authenticate accounts, secure transactions, detect fraud, prevent misuse, and protect users and our business.
d) Communication
To respond to inquiries, provide customer support, and maintain our relationship with you.
e) Legal & Compliance
To comply with applicable laws, respond to legal requests, enforce policies, and protect legal rights.
4. HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information:
To Shopify, vendors, and service providers (including payment processing, shipping, analytics, IT, and customer support)
To marketing and advertising partners for promotional purposes, in accordance with their privacy policies
When you consent to or direct us to disclose information
Within our affiliates or corporate group
In connection with business transactions (such as a merger, acquisition, or bankruptcy)
To comply with legal obligations, enforce policies, or protect rights
5. RELATIONSHIP WITH SHOPIFY
The Services are hosted by Shopify. Shopify collects and processes personal information to operate and improve the Services.
We may use Shopify’s enhanced features, which may combine information from your interactions with our store and other merchants. In such cases, Shopify acts as an independent data controller for that processing.
For more information, please review the Shopify Consumer Privacy Policy and the Shopify Privacy Portal.
6. THIRD-PARTY WEBSITES & LINKS
The Services may contain links to third-party websites or platforms. We are not responsible for their privacy practices, content, or security. You should review their policies before providing personal information.
7. CHILDREN’S DATA
The Services are not intended for use by children. We do not knowingly collect personal information from individuals under the age of majority. If you believe a child has provided us with personal information, please contact us to request deletion.
8. SECURITY & RETENTION
We implement reasonable security measures; however, no system is completely secure. Information transmitted online may be subject to risk.
We retain personal information only for as long as necessary to fulfill business, legal, and contractual obligations.
9. YOUR RIGHTS & CHOICES
Depending on your location, you may have the right to:
Access personal information
Request correction or deletion
Receive a copy of your personal information (data portability)
Opt out of marketing communications
You may exercise these rights by contacting us using the details below. We may verify your identity as required by applicable law.
We will not discriminate against you for exercising your rights.
10. COMPLAINTS
If you have concerns about how we process personal information, you may contact us. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.
11. INTERNATIONAL DATA TRANSFERS
We may transfer, store, and process personal information outside your country of residence.
For transfers from the European Economic Area (EEA) or the United Kingdom, we rely on approved safeguards such as Standard Contractual Clauses, unless the destination country provides an adequate level of protection.
12. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date, and notice will be provided where required by law.
13. CONTACT INFORMATION
For questions, requests, or concerns regarding this Privacy Policy:
