Welcome to Khushbu & Co. The terms “Khushbu & Co”, “we”, “us”, and “our” refer to Khushbu & Co, a business entity registered and operating under the laws of India. Khushbu & Co operates this website and associated online selling portals, including all related information, content, features, tools, products, and services (collectively, the “Services”) to provide customers with a curated online shopping experience.
Our online store is powered by Shopify Inc., which provides the e-commerce platform enabling us to offer the Services globally.
These Terms of Service (“Terms”), together with any policies referenced herein (including the Privacy Policy, Refund Policy, Shipping Policy, and other notices), govern your access to and use of the Services.
By accessing or using the Services, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree, you must not use the Services.
SECTION 1 – ELIGIBILITY & ACCOUNT
You represent that you are at least 18 years of age and legally competent to enter into a binding contract under the Indian Contract Act, 1872.
You agree to provide accurate, current, and complete information while using the Services. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account.
SECTION 2 – PRODUCTS & REPRESENTATION
We make reasonable efforts to display product details accurately. However, actual colors, textures, or appearances may vary due to device settings or display limitations.
We do not guarantee that products will meet individual expectations beyond what is expressly stated. Product descriptions, pricing, and availability are subject to change without notice.
SECTION 3 – ORDERS & ACCEPTANCE
Placing an order constitutes an offer to purchase. Khushbu & Co reserves the right to accept or reject any order at its discretion. An order is deemed accepted only after payment is received and confirmation is issued.
Cancellations, returns, and exchanges are governed strictly by our Refund Policy [LINK].
Purchases are intended for personal use only and not for resale or commercial distribution.
SECTION 4 – PRICING & PAYMENTS
Prices are subject to change without notice. Prices displayed at checkout are final at the time of order confirmation and exclude applicable taxes, shipping, customs duties, or import charges unless stated otherwise.
You authorize us to charge your selected payment method for all applicable charges.
SECTION 5 – SHIPPING & INTERNATIONAL ORDERS
Delivery timelines are estimates only. We are not responsible for delays caused by carriers, customs authorities, or events beyond our control.
For international orders, customers are solely responsible for any customs duties, import taxes, or clearance charges imposed by the destination country.
Risk of loss passes to the customer upon dispatch.
SECTION 6 – INTELLECTUAL PROPERTY
All content on the Services, including text, images, graphics, logos, designs, and trademarks, is the exclusive property of Khushbu & Co or its licensors and is protected under Indian and international intellectual property laws.
You may not reproduce, distribute, modify, or exploit any content without prior written consent.
SECTION 7 – THIRD-PARTY TOOLS & LINKS
The Services may include third-party tools or links. We do not control or endorse such third-party services and are not responsible for their content, accuracy, or practices. Access is at your own risk.
SECTION 8 – RELATIONSHIP WITH SHOPIFY
Khushbu & Co’s store is powered by Shopify. All sales are transactions directly between you and Khushbu & Co. Shopify bears no responsibility for products, payments, or disputes arising from your purchase.
SECTION 9 – PRIVACY & DATA PROTECTION
All personal information collected is governed by our Privacy Policy [LINK]. Data may be processed and stored outside India, including by Shopify and its service providers, in compliance with applicable data protection laws, including GDPR where applicable.
SECTION 10 – FEEDBACK & USER CONTENT
Any feedback, suggestions, or content submitted grants Khushbu & Co a perpetual, worldwide, royalty-free right to use such content for lawful purposes. You warrant that such content does not infringe third-party rights.
SECTION 11 – ERRORS & OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions and to cancel orders arising from incorrect information at any time without prior notice.
SECTION 12 – PROHIBITED USES
You may not use the Services for unlawful purposes, intellectual property infringement, fraud, harassment, transmission of malware, or activities that harm the platform or other users.
SECTION 13 – TERMINATION
We may suspend or terminate access to the Services at our discretion without notice. Obligations incurred prior to termination shall survive.
SECTION 14 – DISCLAIMER OF WARRANTIES
The Services and all products are provided “as is” and “as available”, without warranties of any kind, except where prohibited by law.
SECTION 15 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, Khushbu & Co shall not be liable for indirect, incidental, or consequential damages. Nothing in these Terms limits liability for fraud, willful misconduct, or liabilities that cannot be excluded under Indian law.
SECTION 16 – INDEMNIFICATION
You agree to indemnify and hold harmless Khushbu & Co and its affiliates against claims arising from your breach of these Terms or violation of applicable laws.
SECTION 17 – FORCE MAJEURE
Khushbu & Co shall not be liable for delays or failures caused by events beyond reasonable control, including natural disasters, government actions, strikes, pandemics, or logistical disruptions.
SECTION 18 – GOVERNING LAW & JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of India. The courts of New Delhi, India, shall have exclusive jurisdiction.
SECTION 19 – CHANGES TO TERMS
We reserve the right to update these Terms at any time. Continued use of the Services constitutes acceptance of the revised Terms.
SECTION 20 – LEGAL & GRIEVANCE OFFICER
(As required under the Consumer Protection Act, 2019 and E-Commerce Rules, 2020)
